How to manage your sent requests

Created by Service Trustii, Modified on Fri, Aug 7 at 4:09 PM by Celia Johnston

Need to check the status of a request you've already sent, resend it to a candidate, or find an expired request? Here's how.

 

1. Access your Trustii account via this URL: app.trustii.co


2. From the side menu, click Sent Requests.





3. Click on a request to expand it and see full details and available actions.




4Click the information icon for more details on the status.






5If needed, click Resend Request to send a new notification to the candidate.




6Click the back icon to go back to the Sent Requests page.




7Click here to view expired requests. By opening an expired request, you'll be able to send a new request to that candidate.





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